Complaints and complaints management software
Product owner: Phi Long Outsourcing Co., Ltd
- Citizen management:
Take on the functions that allow users to monitor the reception of citizens for the handling of complaints and denunciations. Besides, it allows users to notify about the citizen reception schedule, about the response documents to resolve complaints and denunciations of the authorities.
- Receiving complaints and denunciations:
Undertake functions that enable the users in the mailing room to perform the proper receiving and distribution activities to the relevant specialized units. Allow specialized units to receive and process applications.
- Look up the letter:
Take on the functions that allow users to look up information on complaints and denunciations.
- Statistics of single mail reports:
Undertake the functions of synthesizing, statistics, and reporting data to serve the management needs of each relevant level.
- Statistics and reports on the reception of citizens:
Summarize the data of citizen reception appointments
- Ability to connect to the Government Inspector's complaint database
Contact Phi Long Outsourcing Co., Ltd for a complete solution to optimize the digitalization of your business.
Company address in Hanoi city: P202, 2nd Floor, Building N04B1, Thanh Thai Ward, Dich Vong, Cau Giay, Hanoi, Vietnam
Company address in Ho Chi Minh city : No. 218 No. 8, Linh Xuan, Thu Duc, Ho Chi Minh, Vietnam
Company address in the central region: No. 38A Tran Phu Street, Ha Tinh City, Vietnam
Phone number: +84 983814384
Gmail: tranduongphilonght@gmail.com
